Microsoft Lync vs. Webex

Microsoft Lync Online vs Webex Review

Microsoft Lync:

Microsoft’s latest online meeting service is ‘Lync Online’. Either buy it in a bundle with Microsoft Office 365 or purchase it as a stand-alone product (Microsoft Lync Server).

However, the purchase options for Lync are confusing unlike GoToMeeting’s easy plan. Also, there is no way to purchase its stand-alone subscription for cloud service. Also, meetings can’t be recorded (until unless Lync Server is purchased). 

Key Points:

– Microsoft Lync Online is decent for those who are deeply entrenched into Microsoft’s software ecosystem.

– Audio quality, video conferencing and desktop sharing worked well during testing. 

– Its user-interface has considerably improved over the time, and is much easier to use than its previous versions. However, it’s not as user-friendly as GoToMeeting and other dedicated online meeting services.

– Collaboration features: It lost its point here as it isn’t as accessible towards other tools. Compared to it, GoToMeeting annotation tools gives clarity to your presentation.

– Presentation features: Being integrated into Microsoft’s Office suite, it’s easy to share powerpoint and other documents. 

– No native mobile applications, at time of this review.

WebEx Meeting Center

WebEx Meeting Center Vs Microsoft Lync Review

WebEx has been the de facto choice for enterprise web conferencing software from the past 10 years. It is now most preferred online meeting product from Cisco for small business. 

MeetingCenter has mobile apps for iOS, Android, and Blackberry. However, its standard version has 50% less meeting capacity than GoToMeeting.

Presentations can’t be shared from your mobile phone. The pricing is more complicated than it needs to be. The recording format is proprietary, and must be converted to other formats for playback.

Key Points:

– WebEx has feature-rich web conferencing application. However, its trade-off is usability as compared to GoToMeeting that leads the pack in usability.

– It has a dedicated audio network that improves the sound quality and reliability significantly.

– Video conferencing looked good in our tests but the desktop sharing looked pixilated as compared to GoToMeeting that brings best-in-class video conferencing to online meetings.

– Collaboration features make it a good choice for team projects.

– Presentation controls were both easy to use and powerful.

– WebEx Meeting Center is a leader in mobile with native apps for iPhone, Android, and Blackberry. The mobile app, although not as powerful as the desktop, does an adequate job.

Microsoft Lync vs. WebEx Meeting Center:

Online Meeting Service

Microsoft Lync



– $24/per user per month, First month free




3-stars 3-stars

Call Quality and Features

4-stars 5-stars

Video Quality and Features

4-stars 4-stars

Collaboration Features

2-stars 4-stars

Presentation Features

4-stars 4-stars

Mobile Clients


check iOS/Android/Blackberry

Free Trial

check 30 days free

check 14 days

Standard Meeting Capacity

250 users

25 attendees

Desktop Sharing

check check

Meeting Recording


check Proprietary

24/7 Support

not-featured not-featured

Overall Rating:

3-stars 3.5-stars
  Microsoft Lync Review Meeting Center Review
George Smith