Discretion by design
Privacy is part of what you are paying for here. EasternSingles is used by men who value discretion, so this page sets out plainly what member information we collect, why we hold it, how long it stays and what you can ask us to do with it.
Nothing on this page is written to obscure. If you also want practical online dating safety tips before you share anything at all, our guide to online dating safety and privacy covers the habits that protect you first.
Two simple categories
We collect information you give us directly and a small amount that is recorded automatically. The details you provide include your account credentials, the profile fields other members can search on - country, city, marital status, children, religion, education and lifestyle habits - and the photos you upload.
We also process the content of your communication, because chat messages and mails have to be delivered and stored to work at all. Credit purchases generate a billing record so your balance and spending history stay accurate. Automatically, our systems log device type, browser, approximate location and usage signals that help us keep accounts secure and spot fraudulent behaviour.
Simple habits that limit what you expose publicly:
Public versus private
You decide how much of your profile is visible. Search-relevant fields are public so members can find each other, while identifying and billing details never appear to anyone else.
Public: first name, age, city and country as used by basic search.
Public: lifestyle answers such as education, habits and children.
Private: email address, surname and any contact details you add.
Private: credit balance, payment records and conversation history.
The practical detail
Three questions decide whether a privacy policy is honest: what the data is used for, how long it is kept, and who else touches it.
Your profile details power search and matching so the right members can find you. Communication data exists to deliver chats and mails and to keep your correspondence threads intact. Billing records let us apply credits correctly to each action. Security and usage signals are used to detect fraud, moderate reported accounts and improve the service.
Account and profile data is kept for as long as your account remains active, because the service cannot function without it. Correspondence is deliberately short-lived: mails and messages stay in your inbox for one month after the last message in that thread was sent, and are then removed. Billing records are retained as long as accounting obligations require.
We share only what a partner genuinely needs. Payment providers process credit purchases and see billing data, not your conversations. Infrastructure and hosting providers store data on our behalf. Translation support and our courier partner receive the minimum required to deliver a message or a physical gift. We do not sell member data to advertisers.
What you can ask for
You can ask us for a copy of the personal information we hold about you, correct anything inaccurate in your profile, or request deletion of your account and its data. You may withdraw consent for optional processing at any time and object to marketing messages without affecting your ability to use the service.
Requests are handled by our support team through the contact channels listed below; we may ask you to confirm ownership of the account before acting so that nobody else can request your data. Account closure and refund terms are set out in our terms and conditions, and your tracking choices are explained in the cookie policy.
We answer directly
If you have a question about this policy, want to know exactly what we hold, or would like your data removed, write to our support team. Privacy requests are handled discreetly and separately from ordinary account queries.
Not a member yet? You can review our approach to verification and spending on the EasternSingles homepage before you share a single detail.